Dear Jacques

We wanted to write to you to put on record our delight with our new kitchen. As you’ll recall, we were desperate to find someone to help us after our flood and as soon as we met you we were convinced that you would be the right person to do that. Our intuition was correct! We so appreciate your calmness, clarity of thought and helpful attitude throughout this process. Even though we hadn’t really thought about the detail of the kitchen we wanted, you have translated our rather vague wishlist into what we think is the perfect installation for us 🙂

We also want to especially thank Steve and Liam – your installer and plumber – for their attention to detail and nothing-is-too-much-trouble attitude. They were both absolutely brilliant.

Please feel free to use this note as a letter of recommendation.

Best wishes,

Greg and Rachael




P.S. We’ll drop some pictures round sometime this coming week if work allows.

Dear Jacques

We are very pleased with our new kitchen and were impressed with the workmanship and attention to detail by John our fitter. All the inevitable minor problems were overcome without fuss, and the result has attracted a lot of positive comment, and envy. Hopefully it will result in more business coming your way!

With thanks

Peter and Isabel Brown

I am writing to thank you for our wonderful new kitchen which we absolutely love.
The skill and dedication of your team of craftsmen (Andy Graham and David) shows through in every aspect.
The design is stunning but practical and we are now enjoying the hidden elements such as the drop down TV, and the hide away ironing board.
The work was carried out in a professional manner and completed on time, the workmen were pleasant and friendly, but not intrusive and every day we saw how the kitchen was taking shape and looked forward to the final results. We are now enjoying the fruits of your hard labour!

Yours truly

Alan and Judy Haylock

Dear Jacques

Barbara and I would like to express our thanks to you for all the assistance, help and support you have given us, right from the beginning, in respect of our new kitchen.

Your designs admirably suited our requirements, and your two fitters Andy and Graham very quickly proved themselves to be superb craftsmen.

We are both really proud of the end result which you have achieved for us, and we hope that you too take pride in a job well done.

Thank you so much for helping us to realise our dreams.

Yours sincerely

L. A. Lawson EngTech, MIET

We have been delighted with the efficiency of the whole process and your continued support during the installation period. Without doubt we would recommend your services to anyone enquiring about a kitchen refurbishment project.

With best wishes,

Yours sincerely

John E. T. Corrie

Dear Jacques

Thank you so much or designing just the kitchen I wanted, space for everything and all to hand. I am also delighted with the oven, hob and dishwasher you recommended.

Ralph and Arthur did an excellent job ensuring that everything fitted perfectly, adjusting o cope with strange angles; David made sure that all the electricals were in order and the lights just in the right place – and everything was finished to time, thanks to your planning.

Yours sincerely

Vivien Culling

We feel that it is only right to express our pleasure for all the attention we received in the design’ layout and advice as to which appliances would best suit our requirements, it was first class and reassuring and completely fulfils the criteria. Also for the execution of carrying out the changes to the plumbing and fitting of all units, all of which was carried out in a most confident and professional manner by Adrian Green. The quality of the kitchen units by far exceeds the choices that are available from many of the other well known outlets. On the points covered we would have no hesitation on recommending any interested party to consult The Suffolk Kitchen Company before committing themselves to an alternative outlet.
Should you at any time be passing the door you would be most welcome to inspect the kitchen now that we have completed our decoration.
Once again many thanks for the professional attention from your Company.

M.W. and D Maule

Dear Jacques

Thank you for the excellent service in designing and fitting my new kitchen.

From the moment I entered your showroom, your expertise and professionalism were evident. After a seemingly casual chat about my needs and cooking habits, you came up with a design that addressed all my needs and looked wonderful on paper.

Your craftsmen who fitted the kitchen paid great attention to detail and this is evident in the finished result. Translated into reality it looks beautiful. The quality of the materials is excellent and I am delighted with the appliances.

I would not hesitate to recommend your services.

Many thanks

Pat Ludwell

Dear Jacques

We are writing to thank you for the excellent way our kitchen installation was executed throughout. We both wish it to go on record that everyone involved worked efficiently & did a brilliant job at every stage of the whole procedure.

Special thanks to Adrian who did the bulk of the work & was speedy but careful treating us & our home with great respect We would recommend your company to anyone after this experience. Although your firm were not directly responsible we are very pleased with the end result including floor & wall tiles done by John of Suffolk Stone

Many thanks again

Ken and Sheila Middleton

Dear Jacques

May we take this opportunity to express our thanks to you and your staff.Though you were not the cheapest of the various quotation we received, our decision to accept your quotation was more than justified because of the advice you gave during the design stage and your attention to detail and supervision during the fitting stage. The ease of fitting was made all the easier because of the professionalism and skill of the fitters. Would you please pass on our thanks to Adrian and Adam.

Compared to the other Companies we investigated during the initial stages your professionalism and commitment to us as customers as well as being a local Company made all the difference

Having now got used to the new kitchen its ease of use and its quality have been confirmed though Sue now tells me that we cannot cook in it in case we damage or destroy its looks!!!!
In fact last night we went out for a meal to celebrate the completion (the tilling is now finished) which has a certain irony about it i.e. going out to eat when you have a brand new kitchen at home.

In the end after an extensive search of Tile shops we took your advice and went to the shop in Western Way. Again the guy there was excellent giving us as much time and advice as we needed and would strongly recommend closer ties in order to enhance the overall finsih of your kitchens.

With our sincere thanks

Derek and Susan Hollands

We would like to thank you on the completion of our kitchen and let you know how happy we are.

Fropm our first meeting with yourself and the design stage, along wiht all the questions you so helpfully answered, through to the completion, we have had nothing but the best service.

Ron and Richard (the fitters) are a credit to your company and have done a lovely job.

Colin and I will have no hesitation in recommending ‘The Suffolk Kitchen Company’ and we are sure you are on the road to success

Once again Jack, thank you for all your support and the excellent plan you designed which is now a reality, and we wish you well for the future.

Mr and Mrs Tokley

Dear sirs

Our apologies for the lateness of this letter but we wanted to include photos of our lovely new kitchen complete with the wall tiles for which we had to wait a while.

We would like to extend our thanks for the professional advice in designing our kitchen through to the completion of electrical and plumbing work and the excellent fitting of units and appliances.

Tim and Marike Hart

Dear Jacques and Jonathan

Both Marguerite and myself have great delight in writing to thank you both, for all your attention to detail in transforming our original wish list into reality.

The team of tradesmen you sent were second to none, in as much that there wasn’t a problem they couldn’t overcome, and apart from their highly skilled ability, they were the most considerate and polite craftsmen we have ever had the pleasure to have work for us, as you well know it’s not the largest kitchen in the world, but with your design skills, and the professional talents of Andy and Grahame, the kitchen now looks twice as big, and to use a modem Americanism it now has, what can only be described as the “WOW” factor, and of course we must mention David who was equally attentive to our requirements.

We wish you and your whole team the greatest success and prosperity for the future, and be assured that your good name, will be spoken of, in the highest order around our Dinner table, and hopefully we can promote further business for you.

Marguerite and John Lankester

Dear Jacques

Just a few lines to say how pleased we are with our beautiful new kitchen that has just been installed.

The design was perfect and the colour choice has made the kitchen look so much bigger.

We would like to say a big THANK YOU to the two fitters Andy and Graham. The workmanship was excellent. We were very impressed with the way that they worked and particularly the clearing and tidying up each night after they were finished for the day.

Finally, I would definitely recommend The Suffolk Kitchen Company and their charming and helpful salesman in the future.

Mr and Mrs Hills

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